EGRPRA


EGRPRA Home
What Are We Doing
Top Ten Issues
Read Comments
Site Map
Search EGRPRA

blue image
Economic Growth and Regulatory Paperwork Reduction Act with EGRPRA logo on left side


Comprehensive Document – All Issues and Recommendations

In Alpha Order – Derived From Banker Outreach Meetings


Subject Index for All Issues


Bank Merger Applications

  • Bankers indicated that a relatively simple merger transaction, such as the acquisition of a small branch from another institution, requires three newspaper notices, one every other week. Bankers feel that 1 notice would be sufficient. Other bankers noted that given the technological advances in today’s world, that the process of publishing in newspapers is inefficient and outdated. Nashville – April 2004.
  • DOJ’s 15 day anti-trust waiting period after approval of a merger transaction is onerous. Nashville – April 2004.
  • One banker felt that banks should be able to share regulatory examination reports with prospective acquirers. The banker suggested an exemption to the confidentiality rule for acquisitions. Nashville – April 2004.

Bank Secrecy Act - Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs)

  • Participants stated that the examination process for the Bank Secrecy Act has become too complex, while several others stated the amount of time and expense needed to comply with the Bank Secrecy Act and monitor OFAC related issues has increased exorbitantly. Seattle June 2004

  • Participants expressed frustration with the amount of time and money expended to file Suspicious Activity or Currency Transaction Reports, particularly when it appears that law enforcement is not interested in pursuing the matter. The participants recommended that the amount of information required in filing Suspicious Activity or Currency Transaction Reports be reduced to the individual’s name, address, social security or tax identification number, and a brief overview describing the activities being reported. Thereafter, more comprehensive information can be provided law enforcement or regulatory parties when/if requested. Seattle June 2004

  • Participants recommended that the threshold for filing a Currency Transaction report be increased. Seattle June 2004

  • A number of participants expressed the opinion that FinCEN and law enforcement agencies need to better communicate with banks about success stories related to how CTRs are used to fight terrorism and money laundering. Banks would like additional details about the benefits of CTRs so that they can better justify the costs to boards of directors. Nashville – April 2004.

  • A participant expressed the following sentiment: “Banks are required to file Currency Transaction Reports for large cash item transactions consisting of over $10,000. The target should be raised from $10,000 to $50,000 to reduce the time spent on the accounting and reporting process and would provide sufficient information for movement of cash that qualifies as "Iarge." $10,000 is not really (in this day and time) considered a large cash transaction.” Nashville – April 2004.

  • A participant offered the following comment: “Effective October 1, 2003, the Customer Identification Program (CIP) requirement of the BSA requires Bank personnel to verify the identity of each customer. Bank personnel must obtain certain documents to establish identification. A valid driver's license is usually the first document provided. A copy of a driver's license made inadvertently available to lending officers could expose the Bank to direct conflict with Regulation B. This could be construed as collecting monitoring information (race, color, sex, national origin) in connection with credit applications for consumer loans which is a violation of Regulation B.” Nashville – April 2004.

  • A participant offered the following: “Federal Regulatory agencies have identified various types of products, services, and customers to be considered high-risk. The Bank is required to monitor these accounts, to recognize and report unusual activity, and to design reports that provide information on customers' transaction activity. Customers that involve or require certain services receive additional scrutiny in ongoing transactional review. (For example, check cashing businesses, convenience stores, car and boat dealerships; attorneys and accountants, etc.) To comply with the requirements, the Bank must obtain certain information an(j certifications from its customers, retain documentation, and hire and train additional staff to assist in this process. Also, the community banker may be forced to charge high fees to open new accounts for these types of businesses to cover these costs.” Nashville – April 2004.

  • The audience indicated that the Bank Secrecy Act and related anti-money laundering legislation are among the most burdensome requirements for bankers. When the requirements were first implemented, there was very little activity over the $10,000 threshold, said the bankers. Now, however, they encounter a great deal of economic activity in the $10,000 - $15,000 range. The law has not kept pace with the economy, they reported. The threshold should be raised to take into account inflation. Some suggested a threshold of $25,000 or above would be appropriate. Denver – July 2003.

  • The CTR form itself should be simplified, said the bankers. In its present form, CTRs present a serious training burden. Teller positions turn over more often that any other position, yet tellers are in the forefront of accepting funds. Bankers mentioned they were inundated with information requests from various government agencies and others. One way to simplify the CTR, they suggested, would be to require just the name, identification verification, and dollar amount on the initial form. If, after analyzing the data, the government detected a pattern, it could ask for additional information regarding the transaction. They say the government must do a better job of “data mining” reports. Denver – July 2003.

  • The participants agreed that the government should accept electronic submissions. Although FinCEN launched the Patriot Act Communication System (“PACS”) in October 2002 to allow organizations to electronically file CTR and Suspicious Activity Reports (“SARs”) SAR forms, PACS has limited availability. Very few individuals are aware of the system. Very few institutions can take advantage of it. FinCEN and the banking agencies should do more to help banks transition to this system. Electronic filing procedures should be kept simple and easy to use, said the bankers. Overall, the government should do a better job of implementing modern technology. Denver – July 2003.

  • Not only is compliance with BSA costly in terms of training, operating systems, and reporting, but nothing seems to be done with the data. “What happened to all the CTRs that have been filed,” they asked. Like their colleagues attending other Outreach meetings, the participants in Denver received no feedback from law enforcement officials. Thus, although they suggested improvements to the law, the participants unanimously believe that CTRs should be eliminated. “Replace CTRs with SARs,” they said. They contend that reports should be required only when the deposit is suspicious, not when the deposit is in the normal course of the customer's business. The focus on transaction size should be changed to a focus on “unusual and suspicious” activity, as with SARs. They believe the risk of criminal wrongdoing lies with the person initiating the transaction, not with the size of the cash transaction. Denver – July 2003.

  • But even SARS have shortcomings, they caution. There is no tolerance for human error. SARs are costly. They can be burdensome. For example, banks are obligated to advise whenever they come across a facsimile or e-mail from someone offering to split unclaimed foreign deposits. Yet, these scams are widespread. Filing reports has done little to curb these schemes. Denver – July 2003.

  • They said the process to exempt a customer is onerous. Penalties for noncompliance are severe. Consequently, banks simply file a report for each transaction rather than apply an exemption. They also pointed out that BSA requires institutions to verify a customer's identity and collect information regarding purchases of monetary instruments (such as money orders) over $3,000. Participants said $3,000 is too low. This requirement should either be eliminated or the dollar amount should be increased from $3,000. Finally, they said, examination for BSA should be moved out of risk management and into compliance. In other words, they believe BSA is not a safety and soundness issue but a compliance issue.  Denver – July 2003.

  • The participants agreed that the government should accept electronic submissions. Although FinCEN launched the Patriot Act Communication System (“PACS”) in October 2002 to allow organizations to electronically file CTR and Suspicious Activity Reports (“SARs”) SAR forms, PACS has limited availability. Very few individuals are aware of the system. Very few institutions can take advantage of it. FinCEN and the banking agencies should do more to help banks transition to this system. Electronic filing procedures should be kept simple and easy to use, said the bankers. Overall, the government should do a better job of implementing modern technology. Denver – July 2003.

  • The speaker emphasized that the banking community is eager to support law enforcement efforts.  He questioned whether CTRs are truly useful to the law enforcement community, however.  He referred to an article titled U.S. to Cut Bank Reports on Cash Deals, published in the Wall Street Journal on September 21, 1998.  The article stated that, during a three-year period, the IRS initiated fewer than 1,000 investigations based on CTRs and Suspicious Activity Reports (SARs), despite the filing of around 35 million CTRs.  Further, bankers do not receive feedback after they have filed the CTRs; the members of the audience could not recollect a time when they were contacted about the information provided in a CTR.  The audience cheered the speaker when he noted that searching for criminal activity through the use of CTRs is like searching for a needle in a haystack, and the government’s response is to pile on more hay.  Orlando – June 2003.

  • With regard to exemptions, the FinCEN report to Congress revealed that financial institutions do not always take advantage of certain exemptions.  The speaker suggested that banks are reluctant to rely on exemptions due to the difficulty of the requirements and the potentially severe penalties involved.  He recalled that one small bank was fined $80,000, which ate up two years of that bank’s earnings.  Orlando – June 2003.

  • Another panelist referred to the number of advisories issued by FinCEN and explained that banks have a difficult time keeping up with the watch lists generated by the government.  He urged the regulators to consider whether such lists were effective.  With regard to FinCEN Names Lists, the participants found that they were very costly, and both the FinCEN and OFAC lists have to be created internally.  A number of participants said that banks found  the OFAC list too inefficient to use and hence ineffective at stopping transactions by suspicious individuals. Orlando – June 2003.

  • The participants also pointed out that the costs of complying with these regulations hit small banks the hardest due to the software and staffing required.  For both small and large institutions, there is a great deal of confusion concerning the requirements pertaining to correspondent accounts.  For example, some institutions require their correspondents to sign affidavits, whereas others require a letter.  To avoid the requirements, such as site checks at the correspondent’s facilities, many institutions have closed out their accounts with foreign correspondents.  The result, bankers reported, is that "we’re cutting off our business ties with other countries," which may harm bankers in the long run.  The requirement to ensure that domestic correspondents have adequate policies and procedures related to their foreign correspondents is also unduly burdensome. Orlando – June 2003.

  • Like their colleagues at the Orlando Banker Outreach Meeting, the audience in St. Louis said the Bank Secrecy Act and related anti-money laundering legislation are the most burdensome requirements.  One panelist referred to an article entitled Compliance Watch 2003:  The Nationwide Bank Compliance Officer Survey, printed in the June 2003 edition of the ABA Banking Journal. This survey, he said, supported the audience’s belief that these requirements are the most costly. The burden would be easier to shoulder, the audience suggested, if preparing and filing CTRs achieved a positive outcome.  But they’ve never received positive feedback regarding a CTR, said the participants, nor have they been contacted by law enforcement agencies to follow-up on a CTR.  Moreover, the bankers said BSA requirements are unfair to banks; their competitors are not always subject to the same level of restrictions or scrutiny. In short, they said, since the cost of preparing CTRs outweighs any observable benefit, eliminate CTRs.  Alternatively, expand the exemptions:  raise the threshold dollar-amount and reduce the number of times a CTR must be filed.  Exemptions should also be added for some categories of customers.  For in stance, the participants said some convenience stores are just slightly under the number-of-times exemptions so they frequently have to complete the paperwork for these businesses.  A panelist indicated that banks with a large base of commercial customers are also hard-hit.  The mailing address should be included on the forms, they suggested; one institution sent the forms to the wrong place for a period of time and yet the recipient agency never notified them.    St. Louis – June 2003.

  • Suspicious Activity Reports or SARs may be a suitable substitute for CTRs but even there the definition of "suspicious transaction" is too vague.  They also asked why banks must re-file every 90 days regarding customers that are continuing to engage in the same, previously-reported activity.    St. Louis – June 2003.

  • The participants referred to OFAC filing requirements; OFAC administers and enforces economic and trade sanctions against targeted foreign countries, terrorists, international narcotics traffickers, and those engaged in activities related to the proliferation of weapons of mass destruction.  The audience suggested OFAC rules are too burdensome for certain asset-size institutions.  The rules treat small institutions the same as money center banks, said the bankers.  St. Louis – June 2003.

  • The participants also discussed the FinCEN listing banks receive every two weeks.  Banks use the list to cross-check their files.  They said this requirement is extremely burdensome.  There are many similar names, which requires further investigation, and the software is expensive.  One institution indicated that it spent $1200 per year for the software alone, with additional costs for yearly updates and data processing time.  The participants asked whether the costs of these pubic policies shouldn’t be borne by all of society instead of just the banks and their customers, and asked if the government could grant some form of cost relief for the bank’s investigative efforts.   St. Louis – June 2003.

  • Some participants were concerned that the proposed Basel II Accord would put community banks at a competitive disadvantage. Community banks might find it more difficult to justify lower capital levels under the new standards while large institutions would have more options. They urged the agencies to make the standards more flexible and not impose “one-size fits all” standards.  Denver – July 2003.

BASEL

  • Some participants were concerned that the proposed Basel II Accord would put community banks at a competitive disadvantage. Community banks might find it more difficult to justify lower capital levels under the new standards while large institutions would have more options. They urged the agencies to make the standards more flexible and not impose “one-size fits all” standards.Denver – July 2003.

Blanket Bond

  • A participant with $1 billion in assets asked why the FDIC requires him to have a blanket bond.  The bank currently has a small, $5 million dollar policy with a $1 million deductible.  He questioned whether such a policy benefits his institution. St. Louis – June 2003.

Call Reports

  • Participants stated that the Call Report is too lengthy, and that even with the increased volume of information submitted, the time examiners spend on examinations has not been materially reduced. Seattle June 2004

  • Even minor changes to the Call Report increases the burden on banks. This is because data is retrieved electronically. When changes are made, banks must scramble to modify their programming. They say the task of preparing Call Report data would not seem so burdensome if the FDIC released the summary information in a more timely fashion. They also suggest providing better access so banks can compare themselves to the “best performers.” They also ask for better summaries with graphics and trend reports (perhaps by state). In other words, the process of preparing individualized data will not seem as great if the aggregate data is valuable to bankers. Denver – July 2003.

  • The report is too long, complex and burdensome.  The participants asked if the data is really used.  They did not use it except for the peer data in the Uniform Bank Performance Report.   St. Louis – June 2003.

Community Reinvestment Act(CRA) Regulations

  • Participants stated they concur with the suggestion to repeal the Sunshine Provision of the CRA. Seattle – June 2004.

  • A participant stated that the Community Development Loan definition is too narrow. The participant also stated that although the CRA promotes community development lending, regulatory safety and soundness guidelines often appear to discourage this type of activity. Seattle , June 2004.

  • Participants feel that the Large Bank investment credit rules are confusing and take funds from other more local community investment opportunities. Bankers opined that it costs so much to be rated Outstanding for CRA, that many institutions are now only “shooting” for satisfactory CRA ratings. Nashville – April 2004.

  • A number of participants approve of the proposal made by federal bank regulators to increase the asset size of banks that are eligible for the streamlined CRA examination from $250 million to $500 million and the elimination of the holding company size limit (currently $1 billion). Many in the audience expressed the sentiment that the eligibility should be raised to $1 billion, rather than the proposed $500 million, to eliminate regulatory burden for smaller banks. Nashville – April 2004.

  • Participants felt that banks should be compared to their peers when their CRA rating is determined. The participants questioned whether it is fair to assess the CRA performance of a $300 million dollar bank with the same procedures used to assess the CRA performance of a $500 billion bank. Participants think that different examination standards should apply within Large Bank CRA based upon factors such as a bank’s size, complexity, and location. Nashville – April 2004.

  • These regulations are excessively burdensome, particularly on small banks, said the participants. Community support is crucial to a successful business plan, they said. Thus, community banks already have an incentive to invest in their communities. CRA is beginning to have negative impacts on community philanthropy, however. As banks have consolidated, many will get involved in community philanthropy only if it will result in CRA credit. And, making things even more complicated, there is a scarcity of CRA projects. In short, CRA drains funds away from worthy causes. Denver – July 2003.

  • The participants offered several solutions. Most felt the regulations should be removed as outdated and harmful to local philanthropy. An alternative would be to evaluate the community as a whole to see if its credit needs are being met. If local needs are being met, no CRA examinations would be needed for institutions in that community. If needs are not being met, however, institutions in the area could be examined. Others suggested that examinations could be initiated only if a "trigger" event occurs, such as fair lending complaints. Others suggested a "CRA Lite" exam. Institutions failing the “Lite” exam would bear the full cost of CRA data collection and examination. Denver – July 2003.

  • Participants also suggested raising the “large bank” asset size definition to $1-2 billion. They recommended removal of the holding company requirement. They also said CRA credit should be given for long term projects throughout the life of the project. In that way, banks can make a commitment for the life of the project. Many reported that the investment test seemed to be the biggest problem area. Denver – July 2003.

  • Many participants decried the lack of financial education in secondary schools. Lack of education makes consumers vulnerable to abuses such as predatory lending, they said. This problem could be partly resolved by giving banks more CRA credit when they engage in educational and outreach efforts. Certain requirements could even be waived in return for financial training efforts. Denver – July 2003.

  • Participants reported that public files were never requested by individual consumers. Data collection is geared toward community groups getting static information, they said, while discrimination cases have been rare. They also felt there is tension between CRA data collection requirements and customer privacy. Overall, participants believe this regulation involves subjective judgments; they feel they cannot win no matter what they do. Denver – July 2003.

  • To many participants, this regulation seemed unnecessary in an age of internet banking and national marketing.  It also creates a competitive disadvantage for banks in that brokers are not subject to the same regulatory requirements.  There needs to be greater parity between these institutions and banks.  In addition, the definitions distinguishing banks by size are no longer realistic in today’s market.  Moreover, the documentation burden created by CRA impacts small institutions more so than large institutions.  The level of documentation needed under the investment and service tests is also unduly burdensome.  Orlando – June 2003.

  • The participants also raised concerns about niche banks.  For example, large contributions to nonprofit organizations typically do not qualify for consideration unless the bank can prove where and how the money was used.  The example given was of a bank in Florida , whose customers (over 95%) are foreign but, because the bank makes loans to foreign customers for the purchase of Florida real estate, it is subject to CRA.  Reportedly, the bank finds that in order to maintain a Satisfactory CRA rating, it must make loans to unqualified borrowers and these loans are almost always charged-off.  As a result, CRA becomes a cost of doing business.  Orlando – June 2003.

  • Participants said there is no logic to comparing a $250 million bank with a $1 billion dollar bank; it is unrealistic to place a $600 million institution in the same category as a $6 billion dollar institution.  Banks under and over $1 billion operate in two different markets and have different market focuses, they advise.  Banks over $1 billion find it easier to comply with large bank CRA requirements because they have the necessary systems, people, and infrastructure.  Even preparing for CRA examinations is more costly for small banks, particularly if they are subject to large bank examination procedures -- they find it necessary to hire outside auditors to help prepare the data.  At a minimum, Congress should raise the threshold for large banks from $250 million to $1 billion, they say. St. Louis – June 2003.

  • Some participants proposed greater flexibility with respect to the investment component of CRA.  Participants stated that, currently, it is very difficult for large institutions to comply effectively with the investment component of CRA.  Others said they perceived a downward pressure on examiners so that banks previously receiving an "Out standing" rating now find they receive "Satisfactory" ratings even though little has changed since the previous examination.  One panelist referred to the $1 billion in home loans made in his bank, and the large portion of loans made to low-income to moderate-income groups, and advised that it was still difficult to obtain an "Out standing" rating.  Generally, many believe CRA has gone beyond its original intent of requiring banks to make loans in communities where they take deposits.  For example, banks now get CRA points for holding mortgage-backed securities which, the participants believe, do not related to the intent of CRA.  St. Louis – June 2003.

Compliance Exams

  • The participants discussed the idea that consumer compliance issues could be driven primarily by a customer complaint process (exception based). Based upon a complaint, regulators would investigate and assess penalties. The more customer complaints the more onerous the potential supervisory response. They pointed to the securities industry as a working example of such a system. Bankers also pointed to financial literacy efforts as an even more important ingredient than regulations in ensuring insuring the success of consumer compliance initiatives. Nashville – April 2004.

Core Deposits

  • Regulators need to be more flexible in defining core deposits; liquidity can be volatile and subject to changing market conditions.  Some said that the core vs. non-core deposit definitions are no longer relevant.  One panelist said banks actually turn away deposits of $100,000 or more; that examiners have criticized his bank if a customer has over $100,000 even though the customer has a checking account and is a stable customer.  St. Louis – June 2003.

Deposit Insurance Coverage

  • Insurance rules are confusing. They are difficult to explain to consumers, especially when the consumer is looking at a mix of products. Eliminate the need to “structure” deposits. They recommend setting deposit insurance thresholds higher. One person suggested that FDIC assessment forms are unnecessary.   Denver – July 2003.

  • The deposit insurance cap has not kept pace with economic trends, including inflation, said the participants.  Moreover, it is difficult to explain insurance coverage to customers.  St. Louis – June 2003.

Electronic Funds Transfer Act - Regulation E

  • The liability provision of $50 for consumers is too low. Banks have to assume more than their fair share of the risk. The regulations should be more user-friendly and technologically flexible.  Denver – July 2003.

Equal Credit Opportunity Act - Regulation B

  • Participants expressed frustration with comprehending the requirements of Reg B, particularly in regard to providing joint credit. Seattle – June 2004.

  • One panelist raised the issue of indirect lending.  In some situations, he suggested, banks cannot verify the compliance of their business partners.  For example, his bank worked with a car dealership but had difficulty obtaining the information necessary to verify compliance.  As a result, the bank decided to forego an otherwise profitable business relationship and stopped buying paper from car dealers.  St. Louis – June 2003.

Examinations – Coordination

  • Bankers asked agencies to better coordinate examinations, particularly at banks that are regulated by multiple agencies, such as the State, Federal Reserve, and FDIC.  The examination burden is especially difficult for management and directors of affiliated banks because, said one participant, examiners seem to be in one or more of the banks all of the time and conducting different types of exams:  compliance, risk management, technology, and CRA.  These examinations are time consuming for management:  they must pay attention to the examiners, respond to questions, and prepare pre-examination packages.  They are also costly because of the number of forms and reports that must be generated.  They liked the idea of State and Federal regulators working together, as noted by one participant, who advised that the State of Missouri and the Federal Reserve Bank of St. Louis are collaborating more on the examination process.  St. Louis – June 2003.

Examinations – General

  • Participants suggested that the regulators should use the findings of the safety and soundness examinations to determine the need for, and scope of, specialty area examinations. Seattle – June 2004.

  • Seasoned examiners with business acumen are leaving the agencies even as the industry becomes more complex, said the bankers. Examiners often ask for duplicative information. Some bankers are concerned that they will be held liable if customer confidentiality is breached and therefore said examiners should not take customer information out of the bank. Also, it is impossible to make all loans using metrics, they said. On occasion, the udgment of the bank should be respected. Participants report that it is time-consuming to prepare for an examination, especially compliance examinations. Examinations seem designed to be adversarial from the beginning; examiners come to the bank with an assumption that everything is wrong. Policies in small banks are often updated solely for examiners.  Denver – July 2003.

  • Overall, said some participants, exams in the last couple of years have been smooth and did not impose much of a burden on senior bank staff. St. Louis – June 2003.

Examinations – New Banks

  • One banker was concerned about the examination burden on new banks.  He urged the agencies to allow new banks to operate for a longer period of time before scheduling examinations.  He spent five to six weeks with examiners during the first ten months after his bank opened.  He felt he should have been allowed to focus on how to grow the bank.  St Louis – June 2003.

Examinations – Pre-examination Information

  • They also said agencies should share information provided by banks in their pre-examination packages; the agencies often request the same information.  St. Louis – June 2003.

  • One banker relayed an experience where the examiner was provided information two to three weeks ahead of the exam but did not have an opportunity to review the data.  He stated it would be better if examiners have sufficient time to review material.  St. Louis – June 2003

Expedited Funds Availability or Regulation CC

  • This regulation is very complicated, said bankers. It presents extensive operational issues. A great deal of time must be spent on employee training due to the complexity of the regulation. They felt there should be an automated system for keeping track of fund availability. With improved check clearing, this regulation could be simplified.  Denver – July 2003.

  • Some bankers believe smaller institutions are being subjected to greater scrutiny regarding availability notices than branches belonging to larger institutions. This is because branches of large banks are not visited as frequently by examiners. Denver – July 2003.

  • Many participants found that the current availability schedule for checks increases the loss exposure to banks.  For example, the shorter timeframe for making deposits from cashiers’ checks available can subject banks to greater risk of loss.  Also, the risk of loss is greater given today’s more sophisticated technology.  For example, it is easier to commit fraud by scanning signatures of bank officers on cashiers’ checks.  In order to protect themselves from fraud, some banks take advantage of extended holds.  However, the notices that must be sent to depositors for these types of holds are burdensome and people complain when they receive them.  The notices are especially burdensome for banks that do not have systems allowing them to give notices at the teller window and must, instead, mail the notices.  In other words, the process for providing the notices and the notices themselves are burdensome.  Some participants indicated that the rules were so burdensome and complex that they routinely made funds immediately available, and therefore ran a risk of loss.  Overall, the participants felt that the entire banking industry should not be held accountable for the abuses of the small number of institutions that caused Congress to impose Regulation CC. Orlando – June 2003.

  • Regulation CC is no longer relevant given new technologies, said many participants.  It is too complex.  Moreover, banks are not operating on a level playing field when it comes to Regulation CC, say the participants:  brokers are not regulated and can have an advantage.  In addition, bankers are finding a large number of fraudulent cashier’s checks and certified checks; the requirement for immediate availability is therefore a problem.  The availability requirement should be extended so banks can call the issuing institution for verification. St. Louis – June 2003.

Extensions of Credit to Insiders - Regulation O

  • The dollar limits on transactions are too restrictive, said participants. The required clauses, permitting loans to be callable at any time by the Board, are unfair. Bankers are forced to borrow outside of the bank. Because of this regulation, executive management and directors typically bank elsewhere even though they are excellent risks. Denver – July 2003.

  • The participants said restrictions on lending to insiders forces directors and executive officers to bank elsewhere.  They strip the privacy of directors who wish to borrow from their institutions.  These restrictions also make it difficult to find directors willing to serve on bank boards.  Moreover, the participants believe regulators can monitor this type of activity using statistical analysis rather than imposing unwarranted restrictions on all directors and executive officers.  Overall, some felt the regulation was implemented due to the abuses of one individual and now the entire industry is paying for his abuses.  Orlando – June 2003.

  • The participants believe these regulations discourage potential directors from joining banks.  One participant indicated his bank’s executives are forced to bank with other banks.  In any event, they said, regulators routinely scrutinize all director transactions.  They would therefore catch any problems.  So why should directors and executive officers be subject to different rules than all other customers, they asked.  The limits are too low for directors, they said.  If the regulation can’t be repealed, a tiered approach based on bank size would be more effective, they recommended. St. Louis – June 2003.

Fact Act

  • Bankers opined that the Fair Credit Reporting Act is working well. They are concerned about the complexity and cost to administer the FACT Act. Nashville – April 2004.

Flood Insurance and Flood Disaster Protection Act

  • Flood areas have been altered significantly due to modernization and public improvements, reported bankers. In some cases, a low risk loan transaction is required to have high cost flood insurance. For many transactions, there is a mismatch between the cost of insurance and the potential benefit.Denver – July 2003.

  • Bankers believe government has shifted the cost of enforcing flood insurance requirements to the banking system.  They think it is unnecessary to mandate flood insurance for commercial real estate loans since business people choosing to invest in a property are well equipped to determine if they need insurance.  In addition, the participants stated that a bank often does not need the improvements for collateral; the land provides sufficient collateral protection.  Orlando – June 2003.

  • Bankers must enforce a policy that they are unprepared to justify and that antagonizes many customers, participants claimed.  "We don’t want to be the insurance police," said one banker.  "Customers don’t want to pay for flood insurance.  They are especially upset when they discover some of their neighbors don’t have insurance."  St. Louis – June 2003.

  • In addition, insurance requirements should not apply to certain types of loans, including loans where the collateral is taken in an abundance of caution or the structure on the land has no value.  More specifically, said one participant, if a borrower offers as collateral improved real estate that is in a flood zone plus real estate that is not in a flood zone, the borrower must obtain flood insurance for the entire amount of the loan.  Similarly, if the property has a shack on it, the borrower must obtain flood insurance for the entire amount of the loan, even if the shack was assigned no value in the appraisal.  Thus, to lower the cost of the insurance, banks must grant multiple loans secured by different collateral.  One participant from the FDIC reported that, recently, the FDIC Chairman raised concerns about the FDIC’s implementation of the Act after visiting St. Louis .  The FDIC Legal Division worked with the other agencies and internally to address the Chairman’s concerns, with the result that application across the FDIC is now more consistent.    St. Louis – June 2003.

Foreign Banking in General and Regulation K

  • A foreign bank with a U.S. presence that has not been through a CCS determination must file a full application when it wants to convert an agency office to a branch office, just as a foreign bank seeking initial entry into the U.S. must do.  The participants believe that this is disparate treatment for banks whose ownership, management, and activities are subject to regulatory reporting and examination by the FRB.  Foreign banks with a U.S. presence that have been through a CCS determination may file a Notice of its intent to convert an agency office to a branch; however, the Notice is almost as lengthy and cumbersome as an application.  The bankers also suggested consumer regulations, such as RESPA, be reviewed to ensure they do not apply to isolated transactions by foreign banks not engaged in consumer transactions. Orlando – June 2003.

Home Mortgage Disclosure Act(HMDA) - Regulation C

  • Participants questioned the need for the various documents and disclosures required at the closing of a mortgage loan, with one suggesting that the guidelines be reduced to simply requiring adherence to State laws. The participants also questioned the need for providing so much information, since large portions are never reviewed by regulatory officials, and other than the affixation of signatures, are of little practical utility for loan customers. Seattle – June 2004.

  • A participant suggested that the HMDA exemptions should be changed, and should be based on a combination of a bank’s size, and the number and dollar volume of home loans made during a given period. Seattle – June 2004.

  • A number of the bankers called HMDA the most costly regulation to administer. In addition, bankers felt that some de minimis standard should be established for HMDA reporting (asset size, etc.). The participants noted a perceived flaw in the underlying logic of the regulation, since if one small bank branch happens to be in a MSA, then all the transactions for the entire organization must be reported. Nashville – April 2004.

  • A number of participants felt that HMDA should either be eliminated or overhauled. Rationale for this position included the following: the APR is confusing to consumers, HMDA requires extensive training and retraining of bank personnel to administer, and reporting and tracking data integrity is burdensome. Nashville – April 2004.

  • New HMDA reporting requirements (effective 2004) will be extremely burdensome, said the participants. They see little value in collecting additional information. It will do nothing to help protect customers, they said. They said HUD has little under standing of the banking business. Banks are already subject to multiple federal and state banking agency oversight, they said. Authorizing additional agencies such as HUD to impose requirements is burdensome and can result in conflicting guidance. The participants said that the last time comments were requested on this regulation, the regulation became even more burdensome. Participants suggested that some of the information that is currently publicly available should treated as confidential information. They also believe the schedule for updating information should be extended. Denver – July 2003.

  • The costs of software needed to comply with data collection and reporting requirements are high yet the data collected seems to have little utility.  Some bankers complained that examiners criticize them for making too many loans to high net worth individuals.  Some bankers reported that simple reporting errors lead to criticism and fines, even though the errors have nothing to do with the original intent of the law.  Orlando – June 2003.

  • The participants report that these requirements are costly and burdensome, especially for small banks.  They suggest examiners seem more interested in the accuracy of the data input than the intended purpose of the regulation.  One panelist said his bank was criticized for missing a period in an abbreviation.  Consequently, a large amount of  personnel time must be devoted to completing and validating the data each month.  Reporting should be tied to bank size, they said.  For example, the threshold could be changed to $100 million or $500 million.  Overall, they asked the agencies to review the requirements in their entirety to determine if  the law continues to serve its original purpose.  Given today’s intense competition, especially for mortgage loans, banks work hard to attract and keep customers.  The participants also expressed concern regarding the additional requirements due in 2004.  Those changes will cost thousands, they said, and will force many banks to change programs and build new systems to collect the data.  St. Louis – June 2003.

Level Playing Field

  • Participants suggested that cost/benefit analysis should be conducted of all existing and proposed regulations, including a review of the potential disadvantages to banks as compared to nonbank competitors. Seattle – June 2004.

  • A participant stated that the compliance burden for banks is significantly, and unfairly, greater than for nonbanks, such as mortgage brokers. Seattle – June 2004.

  • Participants suggested that credit unions should be taxed, and required to comply with the same consumer laws and regulations as banks and thrifts. Otherwise, the participants recommended that banks and thrifts be accorded tax exempt status, and that large portions of the consumer regulations should be repealed. Seattle – June 2004.

  • Lack of taxes paid by credit unions is categorically unfair. Nashville – April 2004.

  • Some participants expressed the opinion that credit unions have less compliance burden in general than banks. Some participants characterized the NCUA as a cheerleader for the credit union industry. Other participants pointed to the fact that credit unions aren’t subject to the same appraisal requirements as banks. Nashville – April 2004.

  • Banks have to collect HMDA information that others don’t have to collect (e.g. Farm Credit Services) Nashville – April 2004.

  • Financial institutions are not competing on a level playing field, said participants. For example, credit unions have tax advantages allowing them to undercut competitors, they said. At the same time, credit unions have been allowed to engage in new activities and expand their clientele. Yet, they are not being subjected to corresponding increases in supervisory oversight. Participants also question whether credit unions are subject to the same CRA requirements as banks. Participants cited a number of other non-bank entities that compete with banks but are not subjected to the same regulatory and supervisory burdens as banks. By focusing primarily on banks, the government has failed to effectively address problems such as over-the-limit fees on credit cards or predatory lending by non-banks, said some participants. Denver – July 2003.

Limitations on Transfers from Money Market Deposit Accounts - Regulation D

  • Participants suggested that the money market account transaction limits are outdated and should be repealed. Several participants also stated that regulations restricting the payment of interest on demand deposits should be repealed. Seattle – June 2004.

  • The limit on the number of transactions for money market accounts is burdensome and ineffective, the participants reported. It is expensive to track. These requirements also put banks at a competitive disadvantage. Investment firms have no such limit. The limit serves no purpose, they said. The original intent underlying the regulation is outdated. The “sweeping” option is generally available only at larger organizations, putting smaller institutions at a disadvantage. The participants also said the reserve requirements should be restructured. Denver – July 2003.

  • Customers complain that the limitations on withdrawals imposed upon money market accounts are unduly restrictive.  Bankers believe the regulation is antiquated and serves no apparent purpose  Moreover, the current restrictions place banks at a competitive disadvantage with non-banks and credit unions.  Customers indicate that brokers did not impose similar limitations.  Participants also discussed eliminating rules restricting the payment of interest on certain deposit accounts.  Currently, the only option for banks is to offer "sweep repos," which sweep money from deposit accounts into repurchase agreements.  However, many banks, particularly small institutions, are unable to offer this product, and this places them at a competitive disadvantage.  The participants acknowledged that this issue may cause debate:  removing restrictions on interest payments will increase the cost of funds for banks. Orlando – June 2003.

  • Participants viewed this regulation as highly anti-competitive.  Non-banks and credit unions are not subject to the same limitations.  The regulation serves no apparent purpose and is out of date, they said.  They also noted that the restrictions limit the number of checks that clear in a month rather than the number of checks written per month.  They recommend repealing this regulation or, at the very least, increasing the number of checks allowed and basing the restrictions on the number of checks written rather than cleared.  St. Louis – June 2003.

Mark to Market Requirement – Available for Sale Securities

  • Bankers expressed the opinion that the mark to market requirement for available for sale securities is an accounting practice that has no value unless the bank is publicly traded. It was noted that bank officers oftentimes spend additional time at board meetings explaining this accounting nuance. Nashville – April 2004.

Market Approach Analysis

  • Although all banks must comply with certain regulations, standards should take into account a bank’s market, said many bankers.  For example, standards regarding the Bank Secrecy Act, USA Patriot Act, and CRA should be different for banks that operate in a small rural community where the bank knows most of its customers versus banks that operate in large metropolitan areas.  Likewise, examiners should use a market approach when evaluating management interlocks:  there is little risk of small banks becoming monopolies when they operate in markets that are dominated by multi-billion institutions. St. Louis – June 2003.

Miscellaneous

  • A participant suggested that the regulators identify some type of measurement for determining the success or failure of the EGRPRA project. It was also recommended that the regulators do their part in “cheerleading” before Congress for the proposals which are considered important to the industry. Seattle – June 2004.

  • A participant suggested that the regulators hold more meetings with bankers to discuss regulatory and legislative issues important to the industry. Seattle – June 2004.

NOW Accounts

  • The limitations serve no purpose and should be repealed, said bankers. Denver – July 2003.

Predatory Lending and Financial Education

  • Many of the participants approved of the Colorado state law covering predatory lending. They thought a new Federal law was unnecessary, at least as far as Colorado was concerned. If a federal law is developed, they suggested, states should have the opportunity to “opt out”. They also believe predatory lending could be curbed if society placed more emphasis on financial literacy.   Denver – July 2003.

Privacy Notices (Gramm-Leach-Bliley Act)

  • Participants stated that the required annual privacy notice disclosures are burdensome, are not utilized by consumers, and are considered a waste of money. Seattle – June 2004.

  • Bankers estimated the cost for a small bank at $3,000 per year. For 5,000 small community banks the cumulative effect would be at least $15 million per year. It was recommended that banks should only be required to publish once annually in a paper of general circulation. Nashville – April 2004.

  • Another participant offered the following assessment of Privacy Notices: “Privacy Notices should not be required annually. Why not give a Privacy Notice only at account opening time? Theat way, the Bank would only be responsible for providing the Initial Notice rather than coping with the expense of sending annual notices. Furthermore, the Privacy Notice requirements should be streamlined and simplified. Banks should not be required to provide Privacy Notices that are so wordy and complicated that consumers simply do not read them.” Nashville – April 2004.

  • Customers seldom read notices, reported bankers. The notices create unnecessary concern. Instead of dunning customers with documentation, notices should be issued one-time only and subsequently reissued only if the bank changes its policy. The bankers also reported that notices are expensive and burdensome because they must be tailored to each state’s regulations, according to where the customer, not the institution, is located. Banks with large credit card portfolios are particularly disadvantaged. Denver – July 2003.

  • Participants believe the annual privacy-notice requirement is ineffective.  First, it does not address the public’s top concern:  identity theft.  Some participants suggest the credit rating companies hold the key to preventing, or at least reducing, identity theft; rating agencies should inform individuals when their rating is accessed and the customer could then intervene immediately if the customer did not initiate the request.  Second, many banks do not share information.  Nonetheless, they are required to send privacy notices.  Obviously, said the bankers, this leads to customer confusion.  When everyone sends out notices, it clouds the issue for the customer and the customers throw the notices away.  If customers receive notices only from banks that share information, then the customer will be more inclined to read and act on the information.  Third, the costs of compliance are higher for small institutions and, since few customers appear to read the notices, the expense is not a good use of bank resources.  St. Louis – June 2003.

  • Compliance for banks that do not share information should be limited to a short statement to that effect printed on the customer’s bank statement.  Some participants believe banks that want to share information should send notices and obtain customer approval ("opt-in").  Others felt banks should be required to provide notice only when a customer opens an account.  Most felt that the notice requirement should apply per customer, rather than per account; this would reduce the number of notices that customers receive and reduce costs.  St. Louis – June 2003.

Real Estate Appraisal Requirements (FIRREA)

  • Participants suggested that the appraisal regulations under Part 323 be revised to adjust the limitations, relative to acquiring appraisals, to higher levels to account for inflation and increased real estate costs which have occurred since FIRREA was originally adopted. One participant also questioned the need for appraisals when the transactions are between a bank and a governmental sponsored entity (GSE). Seattle – June 2004.

  • Participants felt that appraisal standards do not need to be so stringent for residential transactions that are sold into the secondary market, particularly given the market discipline imposed by such transactions. Nashville – April 2004.

  • Bankers wondered why regulation requires licensed and certified appraisers to be utilized when tax cards could save borrowers money. A suggestion made that the threshold for use of certified appraisers for real estate transactions should be increased from $250M to $500M. Nashville – April 2004.

  • One panelist indicated that it cost $30 to do an appraisal via the internet (using databases) and $250 to hire an appraiser to visit the property.  Yet, in his experience, the internet information was just as reliable.  One participant suggested that perhaps the threshold could be raised. St. Louis – June 2003.

  • Requirements for licensed and certified appraisals should not be based upon hard-and-fast loan levels (e.g., $250M.) Assessed values should be permitted as acceptable valuation for some loans since assessed values typically are more conservative than full-market-value appraisals. The requirements are unduly restrictive. St. Louis – June 2003.

Regulations/Legislation, Plain English, Agency Cooperation

  • A participant suggested that all consumer-oriented regulations be “tested” to determine if they truly benefit consumers, and also that congress should consider tax credits to help pay for the burden of compliance. Seattle – June 2004.

  • A participant stated that it appears that the main emphasis for the consumer regulations is to satisfy advocacy groups, as opposed to providing useful information to consumers. Seattle – June 2004.

  • Participants suggested that a number of the consumer regulations, such as the right-of-rescission and HMDA, were originally based on identified needs to protect consumers. However, due to competition in the marketplace, the regulations are no longer considered to have utility and should be rescinded.Seattle – June 2004.

  • Participants stated that the RESPA, HMDA, and Truth-in-Lending regulations are too complex, and the provisions are often enforced inconsistently among the regulators. Seattle – June 2004.

  • A participant suggested that the regulators should try to make their publications, such as Financial Institutions Letters, more concise and descriptive, so that readers can immediately determine if the guidance or recommendations applies to their bank. Seattle – June 2004.

  • The participants suggested that when regulators issue guidance, requests for comment, or final rules they should include more summaries and more interpretive guidance in laymen terminology. For example, bankers like plain language booklets that document expectations and pointed to certain OCC booklets as examples of such guidance. In particular, the bankers mentioned Section 24 of the FDI Act as an area where bankers could use detailed guidance. Nashville – April 2004.

  • Some community banks may be forced to consider selling to larger commercial banks because they cannot bear the cost of regulatory burden. The success of the community is interdependent with the success of the community bank. Nashville – April 2004.

  • Community banks want to focus on customer service that will help energize local economies. This, in turn, serves to expand market share for community banks. Community banks cannot focus on customer service if they must contend with the costs of excessive regulatory burden. Nashville – April 2004.

  • A participant expressed the opinion that Congress and the regulatory agencies should be required to prepare a cost/benefit analysis prior to proposing new regulations or modifying existing regulations. Such analysis should be included in the Federal Register Notice that accompanies the proposed regulation. Nashville – April 2004.

  • Participants applauded the goal of reducing outdated regulations. They suggested, however, that congress is passing new laws even as the agencies are working through the EGRPRA review process. "Sunset" dates should be standard in all laws and regulations, they said. Laws and regulations should not be renewed without analysis of the provision's effectiveness. Some participants believe consumers blame banks for the restrictions and paperwork that encumber loans and deposits. Agencies should do a better job of educating consumers or should try to “market” regulations so consumers have a better under standing of what the law is intended to accomplish. Some participants suggest extending the “risk-focused” approach typically applied in the supervisory process to the legislative/regulatory setting. When drafting laws/regulations, consider how a requirement will impact the financial health of the bank.  Denver – July 2003.

  • Simplify all agency communications, participants said. If regulations are written clearly in the first in stance, there would be no need for explanatory supervisory letters, opinion letters, commentaries, etc. Bullet points in regulations would be helpful. Definitions need to be consistent throughout regulations (e.g., “business day,” “dwelling”). Agencies need to do a better job of informing banks when regulations/guidelines are superceded/repealed. Denver – July 2003.

  • Many laws and regulations require banks to gather data. Yet, the cost of gathering data is high. Participants suggested that all of the regulatory agencies (including the SEC) should work together to identify the data required by the various agencies and combine the results. In other words, they said, a "One Stop Data Collection" process would reduce the burden on banks to collect data for the government.  Denver – July 2003.

  • Some regulations interfere with what should be purely business decisions, said participants. For example, decisions to open a branch office or to move capital in a well-run bank present little or no regulatory risk. Consequently, required reviews should be minimized or eliminated. CRA reviews in conjunction with branch relocations seem particularly unnecessary. Denver – July 2003.

  • New regulations should contain sunset provisions so they can be periodically reviewed for continued applicability.  Regulations should not be changed mid-stream.  When regulatory requirements are changed, banks may have to reinvest in software, training materials, and personnel resources.  There are too many federal regulators looking over bank activities, some participants said.  One banker suggested the agencies run proposed regulations aimed at consumers through a consumer panel to make sure the text is easy to under stand.  Another banker commented that the Office of Thrift Supervision does a good job of using "plain English" in its regulations.  Other participants said there seemed to be inconsistent messages coming from the government:  EGRPRA emphasizes reduction of regulatory burden while more recent laws impose even greater burdens on the banking community.  St. Louis – June 2003.

Repurchase Agreements/Sweep Accounts

  • A participant indicated that they felt large banks can more easily avoid the restrictions on business checking accounts by utilizing cash management programs such as sweep accounts. Restrictions on paying interest on business accounts results in a competitive disadvantage for smaller banks. Nashville – April 2004.

  • Daily reporting requirements to customers are no longer logical, said participants.  If there has been no change in the investments backing the accounts, agencies should not require banks to provide customers with daily statements on their sweep accounts.  Alternatively, banks should be allowed to provide daily statements and related information online to avoid unnecessary costs. St. Louis – June 2003.

Sarbanes-Oxley Act

  • Participants voiced that the cost and burden for compliance with Sarbanes-Oxley is extraordinarily high, with little direct value being derived. Seattle – June 2004.

  • A banker at a $730 million institution estimated the additional annual cost to her institution to comply with Sarbanes-Oxley was $300,000. Nashville – April 2004.

  • The bankers said the costs of compliance would be very high. They question whether there is a demonstrated need to extend these requirements to the banking sector, given that the banking sector is already heavily supervised. Denver – July 2003.

Securities Regulations

  • A participant noted that a bank acting as transfer agent for its own stock must register with the SEC as a transfer agent. The participant feels that there should be an exemption to this registration requirement under these circumstances. Nashville – April 2004.

Simplified Disclosure Forms

  • A participant suggested that since there are usually no significant differences, banks should only be required to provide mortgage loan customers either the good faith estimate or the HUD-1 form prior to closing. Seattle – June 2004.

  • Regulators should review, simplify, and consolidate disclosure forms. The simpler the disclosures, the easier it is to compare costs between institutions. Some participants suggested that the laws are not keeping pace with changing demographics and agency disclosures should be made available in multiple languages. Denver – July 2003.

Index Thresholds in Regulations

  • Participants suggested that the regulators needed to adopt a risk-based or two-tiered examination approach, based on a bank’s size and the complexity of its operations. Seattle – June 2004.

  • The participants indicated that the regulators should re-examine all the thresholds in the regulations (e.g. big bank CRA threshold, FDIC insurance, CTR threshold etc.) and index for inflation. In addition, the bankers noted that regulations should be tailored by size and complexity of the bank rather than a “one size fits all” approach. Nashville – April 2004.

Truth in Lending - Regulation Z and RESPA

  • Participants stated that calculations and required documentation for compliance with TILA is too complex, and that the information provided to consumers is of little value in comparing costs of credit. Seattle – June 2004.

  • Bankers argued that RESPA needs an overhaul. They pointed to the high volume of paperwork necessary to close a non-complex real estate mortgage transaction as wasteful and inefficient. They further characterized the regulation as too technical, outdated and containing too many interpretive rulings. Nashville – April 2004.

  • Bankers noted that servicing disclosure statements should only be required if the bank sells mortgages. Furthermore, bankers consider the three year history information difficult and time consuming to obtain. Nashville – April 2004.

  • The regulation has lost its relevancy, said participants. The initial purpose of the law has been lost in a morass of complex documents and cumbersome regulations. They reported inconsistencies between the statute and the regulation. They said the regulations adversely impact small businesses. Responsibility for implementing RESPA should be moved to the Board of Governors of the Federal Reserve System and away from HUD, they suggested. Eliminate Regulation X, they said. Some suggested consolidating HMDA and RESPA with Regulation B to create a unified real estate regulation.  Denver – July 2003.

  • Overall, the bankers believe that the volume and complexity of documents required at closing are daunting and frustrating for the consumer.  The documents are not written in a m anner to facilitate under standing.  The customer does not perceive these protections as beneficial to the customer.  The participants also expressed concern that the annual percentage rate (APR) disclosures are not being applied uniformly across the financial sector.  One speaker referred to popular car ads offering zero percent interest rates or a $1,000 rebate.  He suggested that the rebate might be tantamount to a finance charge so that the APR was not actually zero percent.  He contended that regulations governing credit must be applied uniformly across the financial sector so consumers under stand the true costs of a loan.  Another speaker echoed the concern that the requirements put bankers, who are subject to regulatory scrutiny, at a competitive disadvantage.  Orlando – June 2003.

  • Customers consistently express frustration at the number and complexity of documents required at closing, report the participants.  The paperwork must be reduced.  Some of the documents could be combined or streamlined to reduce the number of forms.  One panelist referred to the volume of closing documents and HMDA data-gathering requirements, and reported that his bank used a check-list with 157 check-boxes in an effort to minimize incorrect data.  St. Louis – June 2003.

  • With regard to the annual percentage rate (APR) disclosures, the current methods of calculating APR do not necessarily reflect "other fees".  Consequently, the real cost is not disclosed, said participants.  As an example of the complexity of calculating APR, one banker recalled an incident when two examiners fell into a heated debated concerning a calculation during a banker-training session.  St. Louis – June 2003.

  • More importantly, APR disclosures are not being applied uniformly across the financial sector, they believe.  Non-bank mortgage lenders and brokers do not have the same requirements as to APR disclosures and other closing costs, and so can advertise a very low APR, but have over $9,000 in closing costs on typical home mortgages, they reported.  Banks are at a disadvantage because they have to comply with many more regulations and have internal, built-in checks and balances to assure compliance with the law.  All costs should be included in the APR or the closing statements need to be more definitive as to how they should be completed.  Some participants suggested certain categories of more-sophisticated customers could be exempted.  For example, loans secured by mortgages could be exempt.  St. Louis – June 2003.

Truth-in-Lending and the Right of Rescission

  • Participants suggested that the right of rescission should be eliminated, or at the least, modified to allow consumers to waive the right. Seattle – June 2004.

  • A number of the participants opined that the Right of Rescission works against consumers who what to know “when can I get my money.” Cost of implementing and documenting Right of Rescission process far outweighs benefits, since it is almost never exercised. Many participants felt that banks should be exempt. Nashville – April 2004.

  • Participants indicated that they receive more complaints from customers about the three day Right of Rescission than any other regulation. Nashville – April 2004.

  • Customers rarely exercise the right of rescission, said the participants. It was originally intended to prevent uninformed or naïve consumers from being victimized by salesmen making unsolicited offers. Most banking customers, however, contact banks for loans well in advance. The loans then take several days or weeks to close, giving the consumer ample time to change his/her mind. In addition, most banks use simple interest and mortgage loans are easier to under stand and compare than in the past. Some participants, however, felt rescission might still be useful in the sub-prime mortgage market where, they believe, some predatory tactics still exist. Others reported that customers seldom read the loan documents even with the right of rescission. Consequently, borrowers might discover predatory tactics, such as prepayment penalties, only when they want to refinance. Simplifying loan documents would help borrowers focus on the essential information and is the better solution, they said. At a minimum, allow the consumer to waive this right, they suggested. Requiring a consumer to wait when there is an immediate need for funds is bad public policy.  Denver – July 2003.

  • The participants knew of few, if any, in stances when a customer exercised the right of rescission.  Moreover, many customers are upset when they have to wait three days for their loan proceeds.  The customers did not perceive the right of rescission as beneficial to them.  Occasionally the three-day period is miscalculated.  The participants felt that banks are not the abusers that created the need for this regulation.  The abusers are loan companies and non-banks that finance home improvements and door-to-door sales.  Orlando – June 2003.

  • One participant suggested that borrowing money is usually not the issue.  Rather, if the customer experiences problems, it is with the contractor or the goods being purchased, not the loan.  Like their colleagues at the meeting in Orlando , the participants knew of few, if any, in stances when a customer exercised the right of rescission.  One panelist said his institution made over 8,000 loans every year and yet only one customer ever exercised rescission.  Another panelist said that after over 34 years in banking, he had yet to see a customer exercise the right of rescission.  St. Louis – June 2003.

  • The waiting period seems to be a major annoyance for customers, they reported.  And, to make it worse, customers think the bank is imposing the waiting period and fail to under stand that the time-out is intended for the customer’s benefit.  The participants suggested adoption of a waiver mechanism.  Alternatively, home refinance loans should not be subject to rescission because they are essentially the same as home purchase loans, which are not subject to rescission.  St. Louis – June 2003.

Truth in Savings Act - Regulation DD

  • Repeal limitations on transfers for money market accounts. Some participants believe the FDIC can repeal these limitations without waiting for a in the law. Denver – July 2003.

  • Participants agreed that this regulation has been effective in meeting legislative and supervisory goals.  For the most part it allows customers to comparison shop for the best rates.  However, some participants said unregulated companies quoted misleading rates.  St. Louis – June 2003.

USA Patriot Act, “Know Your Customer” Requirements, and OFAC

  • A participant stated that it appears that the information required to comply with the customer identification provisions of the PATRIOT Act may conflict with certain items which, pursuant to Reg B, cannot be collected on customers. Seattle – June 2004.

  • Participants stated that the “know-your-customer” provisions of the PATRIOT Act are somewhat burdensome when dealing with long-term customers. One participant also suggested that the customer identification procedures included in the PATRIOT Act can have the effect of extending the time frame for opening accounts, which in turn costs more money. Seattle – June 2004.

  • A participant stated that BSA/FinCEN customer identification requirements discourage banks from serving noncustomers, which is contrary to CRA’s mandate for trying to serve the entire community. Seattle – June 2004.

  • Bankers expressed concern that there are inherent conflicts between the CIP regulations and GLBA privacy regulations, putting banks in conflicting roles. Nashville – April 2004.

  • Bankers indicated that next to HMDA, the USA Patriot Act is the most costly to administer. Nashville – April 2004.

  • The USA Patriot Act of 2001 is extremely burdensome with little identifiable benefit, said the participants. These requirements have a lot of policing implications, they reported. Banks are private entities but they are treated as if they were an arm of the Federal government. They are required to detect criminal activity on behalf of the government but they receive no compensation; they must absorb the significant costs of implementing these regulations. Denver – July 2003.

  • The requirements regarding customer identification are especially burdensome. Yet, banks are not the source of this problem. Identity theft typically begins with the issuance of a false government ID. Motor vehicle bureaus and the Social Security Administration do a poor job of preventing the issuance of false IDs, they said. Motor vehicle bureaus and the Social Security Administration should take stronger measures to prevent the issuance of false documentation. Whatever requirements and liabilities are imposed upon banks should be imposed upon the agencies that issue IDs; those agencies are the first in line in preventing the issuance of false IDs. It is unrealistic to expect banks to ferret out false IDs issued by careless government agencies. Denver – July 2003.

  • OFAC Reports (Office of Foreign Assets Control) – For larger institutions, the process of verifying new customer names against the OFAC list is fairly simple. One banker said, for example, that his bank’s main database is updated on a regular basis with all new accounts being processed through the database and compared for a match. The participants also noted, however, that the economies of scale of the larger institutions provide an advantage over smaller institutions. Smaller institutions must perform the same review with fewer employees. The more often the list changes, the less competitive smaller banks become due to the verification process, reported the participants. In any event, the requirement to review all customer accounts for OFAC hits every two weeks is extremely costly. Denver – July 2003.

  • Overall, examination procedures are too extensive and more burdensome than necessary to assess compliance, participants said. But this is especially true with regard to the BSA, USA Patriot Act, and OFAC. Requirements that customer accounts be monitored have been translated into expensive, bi-weekly scans of all accounts. Yet, few bankers find a match. Banks are subjected to more rigorous government scrutiny that other companies, and this makes them less able to compete.  Denver – July 2003.

  • The bankers are concerned about the evolving requirements of the USA Patriot Act and so called Know Your Customer (KYC) requirements.  They reported that customers, especially long-standing customers, are upset when forced to prove their identity.  The bankers feel it is a meaningless requirement since they know many of their customers.  They asked if the KYC requirements are truly effective in combating terrorism.  In addition, it is not clear what type of information is acceptable.  The participants also expressed concern that the identification and recordkeeping requirements of the USA Patriot Act could put them in jeopardy of violating anti-discrimination laws prohibiting the collection of data regarding customers.  They feel these laws force banks to assume the role of law enforcement.  They question whether this role is appropriate for banks and whether these regulations relate to the well being of their customers. Orlando – June 2003.

  • On a related subject, one of the panelists described the problems of cost-shif